Elo Touch Solutions, 1033 McCarthy Blvd, Milpitas, CA 95035

This document includes the following:

Elo Touch Solutions Driver User Manual

Elo Software Design Guide

 

Elo Touch Solutions Driver User Manual

New Features

Introduction

Installing the Driver

Setup from Windows Desktop

Single Monitor, USB Controller

Multiple Monitors, USB Controllers

Adding Additional USB Controller

Single Monitor, Serial Controller

Multiple Monitors, Serial Controllers

Adding Additional Serial Controller

Multiple Monitors, Serial and USB Controllers

Silent Install

Installing the PulseTouch Driver

IR Monitor

Uninstalling the Driver

Disabling the Driver

Disabling Touch Functionality

Video Alignment (Calibration)

Options to Launch

Running the Alignment Program

Target Location on the Screen

Landscape/Portrait Mode

Unusual Combinations of Expanded Desktop with Multiple Monitors

Enhanced Mode Calibration: 25-Point Calibration

Control Panel (Elo Mouse Properties)

General

Mode

Mouse Button Emulation Mode

Click on Touch

Click on Release

Calibration Mode

Untouch TimeOut

Mouse Emulation (Drag and Double-click)

Options

Mouse Button Emulation Mode (PulseTouch)

Sound

Properties

Windows Monitor Number

Touchscreen Type

Installed On

Controller Model

Controller Status

Driver Version

Advanced

Advanced Touch Tab

Advanced Beam Tab

Advanced Sound Tab

Advanced Controller Tab

Right Click on Hold

About


P/N 008579
Revision G

Copyright 2013 Elo Touch Solutions, All Rights Reserved.

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions.

Disclaimer

The information in this document is subject to change without notice. Elo Touch Solutions makes no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo Touch Solutions reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo Touch Solutions to notify any person of such revisions or changes.

 

 

Elo TouchScreen Driver 5.X

New Features in 5.X:

 


 

Introduction

This user manual describes the installation of the touch-screen driver software and the user selectable features of each screen. This manual refers to the software/driver that are compatible with the Microsoft Windows operating systems including: Windows XP, Windows Vista, Windows 7, and Windows 8. Drivers for both 32-bit and 64-bit versions of these operating systems are included in the driver package and are automatically selected based on OS type.

The drivers allow operation of the touch-screen over either USB or serial port. Some touch-screens come with both USB and Serial options where either one can be used, but not simultaneously. For each touch-screen, you must use either USB or serial connection in order for touch to function. In addition, you can connect multiple touch-screens to a system and each separate touch-screen can be connected through USB or serial. For example, if you can have three touch-screens connected to the system, they can be configured in any of the following ways:

Scrn1 Scrn2 Scrn3
USB USB USB
USB USB Serial
USB Serial USB
USB Serial Serial
Serial USB USB
Serial USB Serial
Serial Serial USB
Serial Serial Serial

The installation process allows you to select which drivers, USB, serial or both, that you want to install. Installing more drivers than you need is not a problem.

The driver package includes utilities which allow users to customize the operation of their touch-screen in various ways. That information will be covered later in this user manual.


 

Installing the Driver

Because there are many options to consider when installing the driver files, this section will cover the most common ways the driver can be installed. Please consult Elo Application Engineering for additional situations that are not covered in this section.

Setup from Windows 7

1. Single monitor, USB controller

The selected language will be applied for all Elo components in the future operation on the system. To change the user language you must first uninstall the Elo package, then re-install it with the desired language from the language drop down menu.

The current supported languages are English, French, German, Spanish, Italian, Portuguese, Japanese, Simplified Chinese and Traditional Chinese. This also applies for all other installation configurations.

The driver files are installed after the Setup Complete screen appears.

After the driver is installed, an "Elo Touchscreen" icon will appear in the Windows Control Panel and in the list of installed programs on the computer.

 


 

 

2. Multiple monitors, USB controllers

Follow the above installation procedure for Single monitor, USB controller.

  1. The driver files will install and Installation complete screen will appear.

  2. You may choose to run calibration (the Elo Video Alignment program, EloVa) immediately after installation by selecting the "Calibrate Elo Touchscreen monitors" check box or wait until a later time. If you choose not to run this program now, you can run it from the Elo Control Panel application.

  3. When EloVa runs for the first time, it will attempt to calibrate all controllers and/or serial ports that were installed. Press the Esc key on the keyboard to terminate or skip calibration for any monitor, or you can also allow the program to time out (as indicated by the progress bar). The EloVa program will continue until all controllers and/or ports have been calibrated.



 

3. Single monitor, Serial controller

  • Run the self-extracting zip file to unzip the installation files and initiate the EloSetup installer.
  • EloSetup will launch.
  • Select the language for the driver package.
  • The selected language will be applied for all Elo components in the future operation on the system. To change the user language you must first uninstall the Elo package, then re-install it with the desired language from the language drop down menu.

    The current supported languages are English, French, German, Spanish, Italian, Portuguese, Japanese, Simplified Chinese and Traditional Chinese. This also applies for all other installation configurations.

    Check the Install Serial Touchscreen Drivers check box

    1. Review and accept the License Agreement by clicking "Yes".

    2. Check Auto-detect Elo Touchscreens if your touch monitor serial cable is connected to the computer and the serial cable supports hardware handshaking. If you connect the serial cable later, do not check the Auto-detect Elo touchscreens check box.

      3. Click the Next button.

    The Setup Complete screen will appear after installation completes. Check the Calibrate Elo Touchscreen monitors. check box if not already selected and click Finish.

    Screen calibration will start. Touch targets firmly to complete touchscreen(s) calibration.

    Double-click the Elo icon on the system tray. The Elo Touchscreen Control panel will appear.

    The General tab includes an Align function. Follow the instructions as indicated to calibrate all connected and supported touchscreen(s). Calibration must be done in instances shown on the General tab.

    Mode tab provides the adjustments for:



    4. Multiple monitors, Serial controllers

    1. Follow the general procedure for Single monitor, Serial controller installation above, auto detecting or selecting all the serial ports that you will use.

    2. The driver files are installed after the Setup Complete screen appears.

    3. You may choose to run calibration (the Elo Video Alignment program, EloVa) immediately after installation by selecting the "Calibrate Elo Touchscreen monitors" check box or wait until a later time. If you choose not to run this program now, you can run it from the Elo Control Panel application.

    When EloVa runs for the first time, it will attempt to calibrate all controllers and/or serial ports that were installed. Press the Esc key on the keyboard to terminate or skip calibration for any monitor, or you can also allow the program to time out (as indicated by the progress bar). The EloVa program will continue until all controllers and/or ports have been calibrated.


     



    5. Multiple monitors, Serial and USB controllers

      1. Run the self-extracting zip file to unzip the installation files and initiate the EloSetup installer.

      2. EloSetup will launch. Check both the "Install Serial Touchscreen Drivers" and "Install USB Touchscreen Drivers" check boxes.

      3. Review and accept the License Agreement by clicking "Yes".

      4. The program will appear to proceed as a single/multiple serial controller installation, but the USB driver files will also be installed.

    The driver files will install and Setup Complete screen will appear.


    When the Setup Complete screen appears, you may choose to run calibration (the Elo Video Alignment program, EloVa) immediately or wait until later. If you choose not to run this program now, you can run it from the Elo Control Panel application. When EloVA runs for the first time, it will attempt to calibrate all controllers and/or serial ports that were installed. Press the Esc key on the keyboard to terminate or skip calibration for any monitor, or allow the program to time out (as indicated by the progress bar). The program will continue until all controllers and/or ports have been calibrated.

     


     

    Silent Install and DOS Command Line Options

    Silent Install feature is used to disburse a change/addition/deletion from a large network of touch screen monitors in one attempt without any action from the user.

    The EloSetup program for this driver may be run as an attended or unattended program from a command line, batch file, etc. Silent Install is considered unattended mode because no user interaction is required. Attended mode requires user interaction during the installation process. Silent install is launched from the DOS prompt line

    To Silent install for USB controllers use:

    EloSetup /iu /s

    To Silent install for a Serial controller on COM1 use:

    EloSetup /is /P:1 /s /Precal


    Enable PreCalibration allows the calibration data to be stored in the touch monitors. Touch monitors with pre-calibration data can be transferred to a different computer without the need to recalibrated on the other computer. PreCalibration feature must be enabled on the other computer in order for the driver to read the calibration from the touch monitor. System reboot may be required in order to get the pre-calibrated monitors to work correctly. Only 3-point calibration data can be stored in the touch monitor. The enhanced, 25-point calibration data cannot be stored in the touch monitor
    .


    /Irpmoff: This feature applies to IR 4500 Serial controllers only. By default (at installation), it is enabled. This option sets the registry value

    HKEY_CURRENT_USER\Software\EloTouchsystems\EnableIRPowerManagement to 0


    /Reboot: With certain types of serial ports, a reboot of the computer may be required to complete the driver installation. In some cases, the installer will automatically detect this need and prompt for a reboot. In other cases you may need to use this option to force the installation to reboot the system after the serial driver gets installed.


    To view all EloSetup options, run EloSetup as EloSetup /h.



    Installing the PulseTouch Drivers

    The PulseTouch driver will automatically detect the appropriate controller for installation. PulseTouch only works with USB controllers and on Windows XP, Windows 7, and Windows 8 operating systems.

      1. Run the self-extracting zip file to unzip the installation files.

      2. EloSetup will launch. Select the language for the driver package.

      3. Check the Install PulseTouch Touchscreen Driver check box.

    Note: The Install Serial Touchscreen Drivers option is not available for PulseTouch monitors.


    4. Review and accept the License Agreement by clicking "Yes".

     

     

    5. Installation progress screen will appear as shown.

     

    6. Files are copied on the touch controller. The copy process may take up to 4 minutes.

     

    7. Click on Finish to complete and close the installer. Video alignment is not required for PulseTouch.

     

    8. Clicking on the Elo system tray icon will bring up the Elo Touchscreen Control Panel.


    9. Touch screen properties are displayed in the Elo Control Panel's Properties tab. Each touch screen monitor will have its only Properties tab.

     

    10. PulseTouch usage type can be modified by clicking on the Set PulseTouch Preferences button in the Elo Properties tab. After selecting Usage Type, click Apply to apply the changes made.

    11. For advanced modifications, click on the Advanced button in the Properties tab. Select desired options in the Advanced window.

    12. Clicking on About tab will display the driver version as well as access to resource files and links.

     

     


     

    IR Monitor

    Driver installation process for IR touch screen monitors is the same as other monitors discussed previously in the User manual. The only differences are as follows:

    Once the driver installation is complete, the Elo icon will appear on the system tray. Clicking on the Elo icon will display the Elo Touchscreen Control Panel.

    The General, Mode, Sound and About tabs are same as other monitors detailed in this User Manual.

    The following screen will appear after clicking on Properties tab:

     

    Advanced modifications can be made in the Advanced window by clicking on the Advanced button in the Properties tab. Advanced window will consist of three tabs: Touch, Beam and Sound

     

     

    Click Beam tab.

     

     

    Each of the Beam tab features are defined below:

    You must click the "Apply" button to apply any changes made.

     

     


     

    Uninstalling Elo Touchscreen Driver

    If a driver is required to be removed from the computer, the steps are as follows:

    1. Go to your computer's Control Panel

    2. Select "Add or Remove Programs" (Windows XP) or "Programs and Features" (Windows 7 & 8)

    3. Select the Elo Touchscreen driver open, then select Remove (Windows XP) or Uninstall (Windows 7 & 8). Elo Uninstaller will launch and proceed with removal of drivers from the computer.

     

     

     


     

    Disabling the Driver

    Disabling Touch Functionality

    Touch functionality can be disabled from the previously mentioned Advanced window. Follow the below steps to enable/disable touch functionality:


     


    Video Alignment (Calibration)

    Video Alignment (calibration) ensures that the mouse cursor appears at the position of touch.

    Elo uses a three-point calibration sequence that accepts touch screens with any orientation of the X or Y-axis, whether its in landscape or portrait mode.

    Once calibrated, the touch screen will be ready to use automatically each time the system is started.

    When Video Alignment is selected, you will encounter the two screens below. Three target calibration points are used. When each target point is touched, it will move to a new target location. Once the screen is calibrated, the cursor should follow any new point on the touch screen.

     

     

     

    Options to Launch

    The video alignment (calibration) program can be launched through the following scenarios:

    1. During driver installation a check box can be selected to run the alignment program automatically after setup completes.

    2. Through the Elo Touchscreen Control Panel application in the General tab by clicking the "Align" button.

    3. Through the Elo Touchscreen Control Panel application in the Properties tab for the individual monitor and clicking the "Align"/"Re-Align" button.

    4. From the Elo system tray in the Windows task bar by selecting the "Align" option in the contextual menu.

    5. By running EloVa.exe directly from the Windows command line or \Windows\System32 directory.

    6. By calling EloVa.exe directly from the installed application folder.

     



    Running the Calibration Program

    When you run EloVA using one of the above options, touch each of the three targets as they appear on the screen.

    You will then be asked to touch various points on the screen to verify that the cursor appears at the position touched. If the cursor appears at the position touched, click the green arrow to accept and exit out of the calibration program. If the cursor does not appear at the position touched, click the blue curved arrow and the calibration program will run again.

    If you are using multiple monitors the alignment program will run on each individual monitor. If one of the monitors is not a touch monitor, Press the Esc key on the keyboard and the alignment program will advance to the next monitor. You can also wait until the program times out as indicated by completion of the progress bar.

    Target Locations on the Screen

    When a touch screen software is installed on an Elo monitor and the touch targets for calibration are not visible, target locations can be defined in an auxiliary file. Target locations for every monitor can be defined in a configuration file, EloTarget.conf. Contact Elo Application Engineering for availability and details on how to use this file.

    Once the initialization has been complete, the user should touch the screen. As touch data is being collected, you should continue to touch the screen as instructed.

    Follow the same procedure for all 3 targets as they appear.

    Confirm the calibration by touching various locations on the screen and verifying that the cursor appears in the position touched. If the cursor appears at the position touched, click the green arrow to accept and exit out of the calibration program. If the cursor does not appear at the position touched, click the blue curved arrow and the calibration program will run again.

    If you are using multiple monitors the calibration program will run on each individual monitor. If one of the monitors is not a touch monitor, Press the Esc key on the keyboard and the calibration program will advance to the next monitor, or wait until the program times out as indicated by completion of the progress bar.

    Note: Acoustic Pulse Recognition (PulseTouch) is factory calibrated. Video alignment or calibration is not required.

    Landscape/Portrait Mode

    EloVA can be run in either landscape or portrait mode.

     


     

    Unusual Combinations of Expanded Desktop with Multiple Monitors

    Unusual multiple monitor combinations may create an expanded Windows desktop that is not recognized by the default video resolutions built into the EloVA program. For this reason, an auxiliary file, EloVideo.txt, is available to supplement the defaults. If you are running an expanded desktop multiple monitor resolution that is not multiples of standard monitor resolutions, you may experience difficulties in calibrating all of your monitors properly. Contact Elo Applications Engineering for availability and details on how to use this file.

    Enhanced Mode Calibration: 25-Point Calibration

    In some rare cases, certain touchscreen types such as AccuTouch, even after applying the 3-point video alignment (calibration), linearity near the touchscreen’s edges will be less than desirable. If user feels this is a problem, the user may need to run the enhanced mode calibration: the 25-point calibration.

    To run enhanced calibration, launch the Elo Touchscreen Control Panel application and select the “General” Tab. Select the “Enhanced” radio button and click Apply. If the touchscreen is not of AccuTouch touchscreen type, a prompt will be displayed stating that enhanced calibration will not improve the touch accuracy for those connected touchscreen(s).

    To initiate calibration, click the “Align” button. Users can also initiate calibration by right-clicking on the system tray icon and selecting the “Align…” option. Once calibration is initiated, the user needs to touch each of the 25 targets firmly to complete the calibration process.

    The 25-point calibration should be used for tocuhscreens with known touch performance issues along the screen's edges (for example AccuTouch); applying 25-point calibration to other types of touchscreens will not improve touch performance; in some cases, it may degrade touch performance.

    The application name for 25-point calibration is EloVa25p.exe and is located in Elo Touch Solutions installation folder. The default installation path is: C:\Program Files\Elo Touch Solutions.

    The configuration file “EloVa25.cfg” stores all parameters for the 25-point calibration. The user should not make any changes to the contents of this file.

    All parameters specific to 25-point calibration are stored in the registry under the touch device’s Device Parameters/EMParams (EM stands for “Enhanced Mode”). If the standard 3-point calibration is performed on the same device again, the EMParams sub-key will be removed.

     

     


     

     

    Control Panel (Elo Mouse Properties)

     

     

    If there are multiple touch monitors connected then other monitors will also appear in the Elo Touchscreen Control Panel as Properties 1, Properties 2, etc.

     

    The Elo Touchscreen Control Panel application allows configuration of the driver to suit the user's needs as well as to display system and diagnostic information to the user.

    Each tab in the Elo Touchscreen Control Panel will be described in the following sections.


     

    General

     

    Calibration Mode

     

     


     

    Mode

    Mouse Button Emulation Mode

    Mouse button emulation mode is selected by selecting the appropriate radio button. It functions as expected from a standard mouse. Draging and highlighting is supported in this mode. More information in the "Mouse Emulation (Drag and Double-click)" section below.

    Click on Touch

    Click on Release

    Untouch TimeOut

     

    Mouse Emulation (Drag and Double-click)

    Options


    Mouse Button Emulation Mode (PulseTouch)

    The Mode options are the same for PulseTouch as noted above, with the exception of Click on Release, which is not supported for those type of touch screens.

     


     

    Sound

    The Sound tab sends a single-frequency tone or "Beep" to the system speaker and/or external speaker each time a valid touch occurs.

     


    Touchscreen Properties

    A Properties tab will be created for each touch screen controller installed by EloSetup and for each serial port reserved for a controller, even if that controller is not present. A number will be assigned to each Properties page that is related to the order in which controllers or ports are detected or enumerated. Each Properties page contains information extracted from the touch screen's controller and the system about the monitor, touch screen, controller and internal drive.

    In the screen below

    Properties 1, Properties 2 are the controllers installed.


    Windows Monitor Number

    Touchscreen Type

    Connection Port

    Controller Model

    Controller Status

    Controller Serial Number

     

    The PulseTouch Properties tab is the same as other touch screens with the addition of additional screen information and the Set PulseTouch Preferences button which will allow you to dictate which usage type the PulseTouch monitor will be used for.

    The buttons under screen information for any controller type will only appear after each touch screen has been calibrated.

    Each Properties page also contains a Video Alignment section that has two functions:


    If a serial port is reserved for a touch screen controller that is not currently installed, the only Screen information displayed will be the number of the Windows COM port. No Screen configuration buttons will be displayed in this case.

    Each Properties page also contains an Advanced section to further configure each touch screen on a screen-by-screen basis.

     


    Advanced

    Advanced Touch Tab

    Each Properties tab will include an Advanced button (as seen below). Clicking on the Advanced button will launch the Advanced Features window.

    The Advanced window contains the following sections: Options, Right click on hold feature, Edge acceleration tool, and Right click are.

    Advanced Beam Tab

    This tab will only appear for Carroll Touch (IR) screens (4000 and 4500).
    It continuously monitors the health of the IR beams and reports any problems.

    Advanced Sound Tab

    This tab only appears for Carroll Touch (IR) screens that have a separate built in beeper. This feature can be used to provide audio feedback of touches in cases where the screen is placed at some distance from the host computer. Use this tab to configure the sound characteristics of the beeper similar to the "Sound" tab in the main page.

    Advanced Controller Tab

    This tab will only appear for Surface Capacitive Touch screens (5020)

     

     


    About

    The About tab provides the version of the Elo Touchscreen Control Panel as well as resourceful links including:

    Home Page

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